Identify and explain one advantage and one disadvantage of using text (SMS) messages as a method of internal communication.

Internal communication is communication used within the organisation to employees and ranges from emails to face to face discussions. An advantage of using SMS is the convenience of getting a message sent almost instantly to employees. A disadvantage is that SMS is an informal way of communicating. The tone and body language of the employer is not communicated through a text message, so employees may misunderstand or not take the message seriously.

GM
Answered by George M. Business Studies tutor

7150 Views

See similar Business Studies GCSE tutors

Related Business Studies GCSE answers

All answers ▸

What are the advantages of doing business as a sole trader?


List one internal and external stakeholder and explain why they have an influence on a business.


Please define marketing mix. What is its importance for business?


John runs a sandwich shop in his local village and has 4 employees. Which of the following represents a variable cost to John? i) Insurance of the shop ii) Wages paid to his employees iii) Rent to the landlord iv) Gas due to heating


We're here to help

contact us iconContact ustelephone icon+44 (0) 203 773 6020
Facebook logoInstagram logoLinkedIn logo

MyTutor is part of the IXL family of brands:

© 2025 by IXL Learning