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Charles Handy’s Shamrock model advises a business to have three types of workers: 1. Core workers: full time, permanent staff, may be managers/professionals, central production staff 2. Peripheral workers: t...

Benefits + Efficient information exchange: departments work closely together and communicate with each other to solve issues = enhances productivity and allows quick decision making + Flexibility: specialize...

Allusion – When one refers to the words of someone else. Attention grabber – You can grab the audience’s attention in several ways, e.g. with a quote, joke, big or bold statement Bond – Gaining a rapport wit...

General Tips: - If this question regards the three books you had to read, only compare 2 – it is very difficult to get top marks comparing three and most commonly two will get you just a good a grade or even...

General tips for any language analysis: - Always go from the macro to the micro – from the context to the little details - In the introduction identify the type of text, the purpose and audience (see below a...