Assess & Compare the Advantages and Disadvantages of TQM with Quality Control.
Total Quality Management is an attitude towards quality where the key aims are zero defects and total customer satisfaction.AdvantagesCosts are reduced due to less wastageDisadvantagesTime-costlyHigh staff training costs to ensure they’re knowledgeably equipped to undertake the quality assuranceFinancially straining
Quality Control is the process of inspecting products to ensure that they meet the required standard of quality. This is undertook by outsider quality inspectors and ensure the business is achieving a reputable standard.AdvantagesInspection to prevent faulty goods from being soldSpecially trained inspectors rather than individual responsibility amongst staffDisadvantagesIndividuals not encouraged to take responsibility for the quality of their own workHigh wastage as the full product is completed when checked by the inspectorSome rejected products cannot be reworked due to their point in their production
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