Are you sure your microphone is working? You can test it in our set-up test. Or if you’re in the lesson space, hover over the microphone icon; it will show you your sound bar. If it's working the bar should move when you speak.
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Not working? Make sure your browser has access to your microphone. For instructions how to do this, check out this article
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If you’ve enabled your computer’s access to the microphone, but it’s still not working, check out how to enable your computers audio here
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Still having trouble? Test it by using a different microphone (if you have another headset). Did you try a private browsing window and restart? If you have and it’s still not working, give us a call!