Payments

How do payments work?

Every tutor can set the prices that customers pay by choosing from six bands ranging from £18 to £36 per hour.

This means that tutors end up with between £10 and £24 per hour after MyTutor charges and VAT.

When do I get paid?

We take the hassle out of payments by handling them for you through our online payment system. Customers pay for lessons before they take place and this payment is collected by MyTutor on behalf of tutors.

Tutors are paid directly into their bank account twice a month. Please see the payment calendar below to find out when you can expect to receive your next payment.

payment calendar

Please note...

Where the payment date doesn’t fall on a working day, the payment will shift to the next working day.

BACs payments take around 3 days to process but can sometimes take longer i.e. on bank holiday weekends. If more than 3 days have passed since the scheduled payment date and the money still hasn't received your account, please contact support@mytutor.co.uk

Tutor payment details FAQs

Who pays who?

Tutors are self-employed, and are contracted directly by the customer to provide tutoring services. MyTutor raises an invoice on your behalf and then deducts the charges you pay to MyTutor before transferring the funds to your bank account.

Why is there a charge to MyTutor?

Working as a tutor is a bit like running your own business, and like all businesses this comes with operating costs. When you work with MyTutor, we take a fee to help cover the cost of finding you parents and students to work with, running and improving the website, and creating more opportunities for our tutors. We’re an early stage start-up (and pre-profit!) so all our revenues are currently going back into improving the site and find you more customers to work with.

Why is there a VAT charge?

There is an obligation for us to charge VAT on the fees you pay to MyTutor.

I've completed a lesson - why can't I see it in my invoices?

Invoices show up on your account after they've been paid. You can see a complete list of your lessons from your bookings page.

I haven't been paid - what should I do?

Please check the payment calendar above to find out when you should expect to be paid. If your payment appears to be late, double check the bank details you provided as part of your application and send us an email to let us know on support@mytutor.co.uk.

mtw:mercury1:status:ok